Accessibility: O2 City Hall, Newcastle
Accessibility at O2 City Hall, Newcastle for Hannah Fry's Come Fry With Me: wheelchair spaces, companion tickets, step-free access and facilities.
Accessibility at O2 City Hall
Five small steps from street level into the venue; step-free entrance on College Street. Wheelchair spaces in the stalls (six for seated events). No lift to the balcony (approximately 40 steps). Accessible toilet in the foyer (RADAR key from staff). Auracast Bluetooth audio system. Sensory bags on request.
Wheelchair spaces
Six designated wheelchair spaces in the stalls, each with a companion seat. Contact the venue to book these in advance, as numbers are limited.
Companion and carer tickets
One free companion ticket with proof of eligibility or Access Card.
Hearing assistance
Auracast Bluetooth-based audio system; works with compatible hearing aids, earbuds or a venue receiver.
Assistance dogs
Welcome; notify when booking. Dog can stay with you or be looked after in a quiet location with water.
Before you go checklist
- Contact the venue's access team or box office before booking to discuss your requirements.
- Book accessible and companion tickets early, as spaces are limited.
- If you need step-free access, confirm the exact route into the venue and to your seat.
- Arrive early to allow time for any additional assistance at entry.
- Bring any ID or access cards you may need for companion ticket collection.
Contact the venue
Phone: 0191 249 6050. Full accessibility information on the venue website.
O2 City Hall questions
Is O2 City Hall wheelchair accessible?
Five small steps from street level into the venue; step-free entrance on College Street. Wheelchair spaces in the stalls (six for seated events).
How do I book wheelchair spaces at O2 City Hall?
Six designated wheelchair spaces in the stalls, each with a companion seat. Contact the venue box office to book.
Are companion or carer tickets available at O2 City Hall?
One free companion ticket with proof of eligibility or Access Card
Is there a hearing loop at O2 City Hall?
Auracast Bluetooth-based audio system; works with compatible hearing aids, earbuds or a venue receiver
Also see
- Parking at O2 City Hall
- Getting to O2 City Hall
- Seating at O2 City Hall
- Food and drink at O2 City Hall
- Hannah Fry in Newcastle: dates and tickets
- How to buy tickets
- Full FAQ
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